Why do I need to send a picture?

We may ask you to submit a picture for specific treatments or conditions during the online consultation process.

Our commitment to providing safe and effective care means that our healthcare professionals sometimes need visual information to assess accurately.

For example, if you are seeking treatment for a skin condition, hair loss, or another visible medical issue, a clear picture can help our prescribers better understand your symptoms and recommend the most appropriate medication or therapy.

Our secure online platform ensures that your personal information and images are always protected.